Frequently Asked Questions

Yes we ship almost everywhere in the world.

You can easily track your packages online.

There are a variety of reasons why your order may have been canceled. Please contact us.

Once an order is placed it cannot be cancelled.

Dropshipping works by allowing retailers to sell products to customers without holding any inventory. When a customer places an order, the retailer forwards the order to the supplier, who then ships the product directly to the customer.

Shipping times can vary depending on the supplier and the customer's location. Typically, orders can take anywhere from a few days to a few weeks to arrive.

Our return policy allows for returns within a specified period after receiving the product. Please refer to our Returns and Refunds page for more details.

We work with reputable suppliers to ensure the authenticity and quality of the products we sell. Customer satisfaction is our top priority.

Yes, we have a dedicated customer support team to assist you with any questions or concerns you may have. You can reach out to us via email or live chat during our business hours.

You can contact our customer support team by emailing info@971shop.com or by chatting with our customer service agent.